Contact the myFreeeway Team

Q: Why myFreeeway?

With myFreeeway, you manage all SIM cards centrally in one platform. You can activate or pause SIMs anytime, share one data plan across multiple devices, and switch devices easily. Thanks to multi-network connectivity, your SIM automatically connects to the best available network—including abroad.

Q: What coverage do you offer?

In Austria, Freeeway uses the networks of Drei, A1 Telekom Austria, and Magenta. In the EU and worldwide, the SIM automatically connects to at least two available networks per country—for maximum coverage.

Q: How do I get my myFreeeway SIM card?

Fill out the order form and receive up to 10 SIM cards for free at your home address. If you need more, you can simply request additional SIMs—we'll contact you before shipping.

Q: Why is a myFreeeway SIM card ideal for smart devices?

myFreeeway SIM cards are designed specifically for IoT devices—not smartphones. They work across multiple mobile networks, are heat- and cold-resistant, and can be managed flexibly. You can also have multiple devices share one data plan.

Q: Can I use myFreeeway SIM cards with any device?

Yes. myFreeeway SIMs work in any device that supports a SIM card. The key requirement is that you can enable roaming and set the correct APN in the device. If you have access to these settings, you can use the SIM without issues.

Question

What is the difference between an IoT SIM and a normal mobile SIM card?

Answer 1

An IoT SIM is designed for connected devices such as routers, security cameras, GPS trackers, trail cameras, alarm systems, and smart home devices. Unlike a typical consumer SIM tied primarily to one mobile network, myFreeeway IoT SIMs can access multiple mobile networks and can be managed online, activated, paused or moved between compatible devices.

Answer 2

myFreeeway IoT SIMs can be used in devices that support a physical SIM card and allow the required mobile network technology. You need to be able to enable roaming and configure the APN. This includes many 4G/5G routers, cameras, GPS trackers, alarms and other connected devices.

Answer 3

All SIM cards are delivered as a 3-in-1 SIM. You can easily adapt it to mini, micro, or nano SIM—to fit any device.

Answer 4

Yes. myFreeeway IoT SIMs are designed for roaming and can be used across supported European countries without changing the SIM card. Your device must have roaming enabled so that it can connect to available partner networks when traveling or operating abroad.

Answer 5

In Austria, myFreeeway can use the networks of A1 Telekom Austria, Magenta and Drei. Across Europe and other supported countries, the SIM can connect to multiple partner networks, so you do not need a separate SIM for every mobile operator or country.

Answer 6

myFreeeway is a multi-network IoT SIM. Instead of relying on just one mobile operator, the SIM can access multiple available networks, depending on the country and coverage. This is especially useful for devices installed in remote locations or devices that move between regions and countries.

Answer 7

In many cases, a normal mobile phone SIM can technically work in an IoT device, but it may not be the best option. Consumer SIM cards are usually designed for smartphones and may come with restrictions on use in routers, cameras, trackers, or other connected devices. A myFreeeway IoT SIM is built for these applications and can offer advantages such as multi-network connectivity, roaming across different countries, centralized SIM management, and more flexible control over active and inactive devices.

Answer 8

Yes. You can manage your SIM cards centrally in the myFreeeway web app, including activating or pausing SIMs and monitoring your connected devices. Most myFreeeway plans also allow multiple SIM cards to share one subscription and data allowance.

Answer 9

Yes. With myFreeeway, you can pause and reactivate your IoT SIM when you need it, giving you more flexibility for devices that are not used all year round. You can manage your SIM cards centrally in the myFreeeway web app, where you can activate or pause SIMs and adjust your connectivity as your needs change.

Contact the myFreeeway Team

FAQs

Overview

Data Plans

Contacts

Join Us

Contact the myFreeeway Team

FAQs

Overview

Data Plans

Contacts

Join Us

Cookie Settings

Cookie Settings